Read ‘BPM Basics for Dummies (from Software AG)‘. It is a basic introductory book on Business Process Management, similar to the one by IBM.
The book talks about:
- how BPM relates to other technologies like SOA and process improvement standards like Lean, Six Sigma, CPI, SCOR etc.
- the value proposition of BPM (Automation, Agility, Flexibility, Visibility, Collaboration, Governance).
- the best practices and pitfalls of BPM implementation
- BPM technology architecture
The book is available at Software AG site.
